Insights

Leadership insights and community resources for those building capacity in themselves and others.

Ten Nonprofit Leaders Close a Year of Building Trust (Hanover Township Nonprofit Leaders Forum – September 2026)

Ten Nonprofit Leaders Close a Year of Building Trust (Hanover Township Nonprofit Leaders Forum – September 2026)

A partnership between organizations is worth what it moves for the people they serve. Ten nonprofit leaders spent a year building the trust that makes that possible. In the final session of the 2025-2026 cohort, mid-level leaders from agencies funded by the Hanover Township Mental Health Board named what it produced. Partners named the order in which it happened: connection and trust first. Then, by hearing each other's needs, they better understood what could be shared. Because it is natural...

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A Stay Interview, a Manager Training, and a 60-Day Goal: What Eight Agencies Built Between Sessions (Workforce Cohort – September 2026)

A Stay Interview, a Manager Training, and a 60-Day Goal: What Eight Agencies Built Between Sessions (Workforce Cohort – September 2026)

A goal of filling vacancies within 60 days. A new manager training built. A stay interview asking staff why they stay, not why they left. Onboarding restructured so training comes before exposure. These are some of the outcomes agencies accomplished since we last met, which they shared at our third workforce cohort session under the Agency Capacity Builder, a program convening agencies funded by Milton Township's Mental Health Board, working together to strengthen our community's behavioral...

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Help That Exists, and the Distance to It

Help That Exists, and the Distance to It

As a leader within a social service agency, what's the challenge you came into this work to help solve that still feels out of reach? Hanover Township invited me to facilitate a session with their Human Services Coordinating Council, and that question went to the members anonymously beforehand. Every answer was read and tagged against a written codebook. The top five themes were: Quality services people can access Staying financially viable Affordable housing Finding the right help Improving...

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